Privacy Policy

This Privacy Policy describes how FutureLearn Fund collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy outlines what information we gather, how we use it, and your rights regarding your data when you visit and interact with our education fund planning resources.

We collect information in several ways to provide you with personalized education fund planning guidance. When you create an account or use our calculator tools for estimating tuition costs and SSPN savings schemes, we gather personal details such as your name, email address, and phone number. We also collect usage data automatically through cookies and analytics tools, including information about which pages you visit, how long you stay, and which features you interact with most frequently.

Additionally, we may collect demographic information such as your location within Malaysia, number of children, and their ages to tailor scholarship awareness resources and structured savings recommendations to your specific needs.

We use the information we collect to enhance your experience on our platform and provide relevant education fund planning services. Your data helps us:

• Deliver personalized education cost estimates and savings plan recommendations
• Provide information about SSPN (Skim Simpanan Pendidikan Nasional) schemes and other savings vehicles
• Share scholarship awareness resources matched to your circumstances
• Improve our website functionality and user experience
• Send you updates about education funding changes and opportunities
• Respond to your inquiries and provide customer support

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and delivering services, all under strict confidentiality agreements.

You have important rights regarding your personal information. You can request access to the data we hold about you, ask us to correct inaccurate information, or request deletion of your information at any time. You may also opt out of marketing communications while continuing to receive essential service updates.

To exercise these rights, contact us directly with your request. We will respond within 30 days and verify your identity before processing sensitive requests. You also have the right to withdraw consent for specific data uses, such as receiving education fund planning tips or scholarship alerts, without affecting your ability to use other features of our platform.

We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our education fund planning resources. Cookies help us remember your preferences, save your calculator progress, and analyze which content is most helpful for families planning education savings.

We use both session cookies (temporary) and persistent cookies (longer-lasting) for functionality, analytics, and personalization. Third-party analytics providers may also place cookies to help us understand user behavior patterns. You can control cookie preferences through your browser settings, though disabling certain cookies may limit some website features.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption (HTTPS) for all data transmission. We maintain secure servers and restrict access to personal information to authorized personnel only.

While we take security seriously, no online transmission is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you believe your information has been compromised, contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date and, if significant, by sending you an email notification. Your continued use of our website following any changes constitutes your acceptance of the updated policy.